Contact Wiltshire Council: Quick and Easy Ways to Get in Touch with Your Local Authority

Q: What is the email address for Wiltshire Council?

The email address for Wiltshire Council is customeradvisors@wiltshire.gov.uk. This email is accessible to all residents and stakeholders who wish to get in touch with the council. Residents can use this email address to share their queries, concerns, and feedback with the council. The council's customer advisors are prompt in responding to the emails and provide the necessary assistance to the best of their abilities.

Wiltshire council contact details

When it comes to contacting Wiltshire Council, there are various ways to get in touch. For general inquiries, the council's customer service team can be reached by phone or email. The phone line is open from 8:30 am to 5:00 pm on weekdays, and emails can be sent anytime through the website's contact form. Additionally, the council's website has a live chat feature that allows users to speak directly with a customer service representative during business hours. For more specific inquiries, the council has several departments that handle different services and issues. The website provides a directory of department phone numbers, email addresses, and office locations, making it easy to find the right contact. For example, those looking for information about schools can contact the council's education department, while those needing assistance with housing can reach out to the housing department. In addition to phone and email, the council has an active presence on social media, including Facebook and Twitter. These platforms are useful for staying up to date on council news and announcements, as well as for reaching out with inquiries or concerns. For those who prefer to meet in person, the council has several offices throughout the county, including in Trowbridge, Salisbury, and Chippenham. Some services, such as parking permit applications, require in-person visits, so it's important to check the website for the appropriate office location and hours. Overall, contacting Wiltshire Council is straightforward and accessible through a variety of channels. Whether through phone, email, live chat, social media, or in-person visits, the council's customer service team and departmental staff are available to assist with inquiries and concerns.

Wiltshire council contact details
How to contact Wiltshire council
Wiltshire council phone number
Wiltshire council email address
Wiltshire council office locations
Wiltshire council customer service
Wiltshire council complaints
Wiltshire council feedback
Wiltshire council online contact form
Wiltshire council social media contact
Faq contact wiltshire council

How to contact Wiltshire council

Wiltshire council is the local authority that governs the county of Wiltshire. If you need to contact them for any reason, there are several ways to do so. One option is to call their customer service hotline, which is available 24/7. You can find the number on their website or by searching online. Another option is to send them an email. You can find their email address on their website as well. If you prefer to speak to someone in person, you can visit one of their customer service centers. There are several centers located throughout the county, and you can find their addresses and opening hours on the Wiltshire council website. Additionally, if you have a specific query or request, you can fill out an online form on their website. This is a convenient way to get in touch with the council, as you can do so from the comfort of your own home. If you need to report an issue such as a pothole or a broken streetlight, you can use the council's online reporting system. This system allows you to report the issue quickly and easily, and you can track the progress of your report online. The council also has a social media presence, and you can contact them via their official Facebook, Twitter, or Instagram accounts. Overall, there are many ways to contact Wiltshire council, and the best method will depend on your individual needs and preferences. Whether you choose to call, email, visit a customer service center, fill out an online form, or use the online reporting system, the council is committed to providing excellent customer service and support to the residents of Wiltshire.

Wiltshire council phone number

Wiltshire Council is a local government authority responsible for providing a range of services to residents of Wiltshire, a county in South West England. If you need to contact Wiltshire Council, there are several ways to do so, including by phone. The Wiltshire Council phone number is 0300 456 0100, and this number can be used to get in touch with the council's customer service team. The customer service team can assist with a wide range of queries, including questions about council tax, rubbish collection, planning applications, and more. It's worth noting that the council operates a number of different phone lines, so it's important to make sure you're calling the right one for your specific query. For example, if you need to report a problem with a road or street lighting, you should call the council's Highways hotline on 0300 456 0105. Similarly, if you need to report an issue with a council-owned property, such as a council house or flat, you should call the Property Services hotline on 0300 456 0108. In addition to the phone, there are other ways to contact Wiltshire Council. For example, you can use the council's website to access a range of online services and information. The website includes a search function that allows you to find information on specific topics, as well as forms and applications that can be completed online. You can also use the website to report issues such as missed bin collections or potholes in the road. Overall, contacting Wiltshire Council is relatively straightforward, and there are several options available for residents who need to get in touch. Whether you prefer to use the phone, the website, or another method, the council's customer service team is on hand to assist with a wide range of queries and issues.

Wiltshire council email address

Wiltshire council is a local authority responsible for providing services to the residents of Wiltshire, a county in the south-west of England. The council provides a range of services, including waste management, planning and development, social care, education, and highways. If you need to contact Wiltshire council, you can do so by email. The council provides several email addresses for different services, including general enquiries, benefits, council tax, housing, and highways. It's important to use the correct email address when contacting the council to ensure your query is directed to the right department. The council website provides a comprehensive list of email addresses, along with guidance on when to use them. For example, if you have a question about council tax, you should use the email address for council tax enquiries rather than the general enquiries email address. Similarly, if you have a question about housing, you should use the email address for housing enquiries. The council aims to respond to all emails within 10 working days, although some enquiries may take longer to resolve. If your query is urgent, it's recommended that you phone the council rather than emailing. The council website also provides a range of other ways to contact the council, including by phone, post, and in person. Overall, contacting Wiltshire council by email can be a convenient and efficient way to get in touch with the local authority and get your questions answered.

Wiltshire council office locations

Wiltshire Council is a local government organization that serves the county of Wiltshire in England. With a population of over 470,000, the council provides a wide range of services to its residents, from waste management to education and social care. To ensure that residents can access these services, the council has multiple office locations throughout the county. These locations are strategically placed to provide easy access to those who need them. The main council offices are located in Trowbridge, the county town of Wiltshire. This is where the majority of council services are managed, and it is the location of the council's central switchboard. From here, residents can access a range of services, including council tax, housing, and planning. In addition to the main council offices, there are also several area board offices located throughout the county. These offices provide a more localized service, and they are responsible for managing local issues and concerns. The area board offices are located in Corsham, Devizes, Malmesbury, Marlborough, Pewsey, Salisbury, and Tidworth. For those who need to access council services in person, there are also several customer service points located throughout the county. These include locations in Chippenham, Melksham, and Warminster. At these locations, residents can access a range of services, including housing and council tax advice. Finally, for those who prefer to access council services online, the council website provides a wide range of information and resources. Residents can access information on council services, pay their council tax, and report issues and concerns through the website. Overall, Wiltshire Council has a range of office locations and customer service points to ensure that residents can access the services they need. Whether you prefer to access services in person or online, there are options available to suit your needs.

Wiltshire council customer service

Wiltshire Council is committed to providing excellent customer service to its residents, businesses, and visitors. The council understands that people need to access their services quickly and easily, and as such, it has implemented a range of measures to ensure that this is possible. One of the key ways in which the council provides customer service is through its website. The website is easy to navigate and offers a range of information and services, including the ability to pay bills, report issues, and find out about local events. In addition to its website, Wiltshire Council also provides customer service through its contact centre. The contact centre is staffed by knowledgeable and friendly advisors who are trained to deal with a range of queries and issues. The advisors can be contacted by phone, email, or web chat and are available seven days a week. The contact centre is a key part of the council's commitment to providing excellent customer service, and it is constantly monitored and reviewed to ensure that it is meeting the needs of residents, businesses, and visitors. Another way in which Wiltshire Council provides customer service is through its social media channels. The council is active on a range of social media platforms, including Twitter and Facebook, and uses these channels to provide information and updates to its followers. The council also encourages residents to contact them through social media if they have any queries or issues. Wiltshire Council is committed to listening to feedback from its customers and using this feedback to improve its services. The council has a dedicated customer feedback team, which is responsible for monitoring feedback and taking action where necessary. The council also conducts regular surveys to gather feedback from its customers and uses this feedback to inform its service development. Overall, Wiltshire Council is committed to providing excellent customer service to its residents, businesses, and visitors. The council understands that people need to access its services quickly and easily, and it has implemented a range of measures to ensure that this is possible. From its website and contact centre to its social media channels and feedback mechanisms, Wiltshire Council is constantly striving to improve its customer service and meet the needs of its customers.

Wiltshire council complaints

Wiltshire council is a local government authority responsible for providing various services, including waste collection, housing, and education, among others, to the residents of Wiltshire, England. While the council aims to provide quality services, complaints from residents are not uncommon. These complaints can range from missed bin collections, delayed repairs, poor road conditions, and inadequate social care, among others. The council has a well-established complaints procedure that residents can follow to raise their concerns. The first step is to contact the relevant department directly, either by phone, email, or in person. If the complaint is not resolved at this stage, the resident can escalate it to the council's complaints team. The council aims to respond to complaints within ten working days, but this may vary depending on the complexity of the issue. To ensure transparency and accountability, the council publishes an annual report on complaints received and how they were resolved. In the most recent report, the council received a total of 5,719 complaints, with the majority (36%) related to waste and recycling services. The report also highlights the council's efforts to improve services, such as introducing a new online reporting tool and increasing the number of staff dedicated to resolving complaints. In addition to the council's complaints procedure, residents can also seek assistance from the Local Government and Social Care Ombudsman (LGSCO) if they are not satisfied with the council's response. The LGSCO is an independent body that investigates complaints about local authorities and social care providers. However, residents must exhaust the council's complaints procedure before contacting the LGSCO. Overall, while complaints about Wiltshire council's services are not uncommon, the council has a well-established complaints procedure and is committed to improving services. Residents are encouraged to raise their concerns through the appropriate channels to ensure their voices are heard and issues are resolved.

Wiltshire council feedback

Wiltshire Council is a local authority in England, responsible for providing a range of public services to residents and businesses in the area. Contacting the council can be essential for those needing assistance with anything from council tax to road maintenance. Recently, the council has been working to improve its feedback system, allowing residents to provide their thoughts and opinions on the services they receive. This feedback is essential for the council to understand how it can improve and better serve the community. The council has implemented various ways to collect feedback, including online surveys and face-to-face meetings. It has also launched a new website to make it easier for residents to find information and provide feedback. The website includes a feedback section where residents can leave comments, suggestions, and complaints. The council has also set up a customer service team to handle feedback and complaints and ensure that they are addressed promptly. The team is available to help residents with any issues they may have and to provide assistance with accessing council services. Overall, the council's efforts to improve its feedback system show a commitment to listening to residents and making improvements to services. By providing easy access to feedback options and a dedicated team to handle complaints, the council is showing that it values the opinions of its residents and is committed to providing high-quality services.

Wiltshire council online contact form

Wiltshire council provides a range of services to the residents of Wiltshire, UK, and encourages feedback and suggestions from its citizens. To this end, the council has set up an online contact form, which can be accessed via its official website. The contact form is designed to be user-friendly and straightforward, with clear instructions and prompts for each required field. Users can choose the specific service or department they wish to contact from a drop-down menu, and the form will then ask for relevant details such as name, email address, and a message or query. The form also includes an option to attach files if necessary, making it easy to submit supporting documents or evidence. Using the online contact form is a convenient and efficient way for residents to get in touch with the council, as it allows them to submit their queries or feedback at any time, from any location with internet access. It also ensures that all requests are logged and tracked, so that the council can respond promptly and keep users informed of progress. The council aims to respond to all enquiries within 10 working days, although some requests may take longer if they require more detailed investigation or input from other departments. In addition to the online contact form, Wiltshire council also offers a range of other ways to get in touch, including phone, email, and social media channels. However, the online form is particularly useful for those who prefer to communicate in writing or have complex queries that require detailed information. Overall, the Wiltshire council online contact form is a valuable resource for residents, providing a quick and easy way to connect with the council and ensure that their feedback and concerns are heard and addressed.

Wiltshire council has made it easier for residents to get in touch with them by using social media platforms such as Twitter and Facebook. The council's social media contact has become an essential tool for residents to report issues, ask questions, and receive updates on council-related matters. The council's official Twitter handle, @wiltscouncil, has over 20,000 followers, making it one of the most followed council Twitter accounts in the UK. The council's Facebook page, Wiltshire Council, is also very active with frequent updates on council meetings, events, and services. Social media is a convenient and efficient way for residents to contact the council, especially those who are busy or unable to visit council offices during working hours. The council encourages residents to use social media to report issues such as potholes, damaged streetlights, and other problems. The council's social media team is quick to respond to queries and concerns, ensuring that residents receive timely and accurate information. Apart from reporting issues, residents can also use social media to give feedback, share their opinions, and engage with the council. The council often conducts surveys and polls on social media to gather residents' opinions on various council-related matters. This engagement helps the council to make informed decisions that reflect the needs and views of the community. In addition to Twitter and Facebook, the council's website also provides an online contact form that residents can use to get in touch with the council. The form allows residents to report issues, ask questions, and provide feedback. The council also has a dedicated phone line for residents who prefer to speak to a council representative. Overall, the council's social media contact has made it easier for residents to engage with the council and stay informed about council-related matters. The council's social media team is responsive and helpful, ensuring that residents receive the information and assistance they need.

Faq contact wiltshire council

How do I contact Wiltshire Council?

To contact Wiltshire Council, you can visit their website and access their Contact Us page. Here you can find a list of phone numbers and email addresses for various departments and services. You can also send them a message through their online form. If you prefer to speak to someone in person, you can visit one of their customer service centers located throughout Wiltshire. They also provide assistance through social media platforms such as Twitter and Facebook.

What is the phone number for Wiltshire Council?

For inquiries and concerns, you can contact Wiltshire Council through their customer service hotline on 0300 456 0100. You can also send an email via [email protected] or visit their website for more information on how to get in touch with them. Alternatively, you can also write to them at County Hall, Trowbridge, BA14 8JN. Wiltshire Council is committed to providing excellent customer service to all its residents and visitors.

What is the email address for Wiltshire Council?

The email address for Wiltshire Council is [email protected]. This email is accessible to all residents and stakeholders who wish to get in touch with the council. Residents can use this email address to share their queries, concerns, and feedback with the council. The council's customer advisors are prompt in responding to the emails and provide the necessary assistance to the best of their abilities.

How can I find my local Wiltshire Council office?

To find your local Wiltshire Council office, you can use the Council's online directory. Simply visit the Wiltshire Council website, navigate to the "Contact Us" section and select "Find your local Wiltshire Council office". You can then enter your postcode or town name to find the nearest office to you. Alternatively, you can call the Council's customer service team, who will be able to provide you with the contact details of your local office.

What are the opening hours for Wiltshire Council offices?

The opening hours for Wiltshire Council offices may vary based on the specific location. However, most offices are generally open from 9 am to 5 pm on weekdays. It's worth checking with the particular office you plan to visit before you go, as some offices may have different hours of operation or may close for lunch. If you're unable to visit during regular hours, the Council also has various online resources and contact methods available to assist you with your query.

How do I report a problem to Wiltshire Council?

Reporting a problem to Wiltshire Council is easy and can be done in various ways. If you spot an issue in your local area, you can either use the online form which is available on their website, contact the relevant department or email them. For urgent matters, you can use their emergency phone number which is available 24/7. Rest assured that the council takes all complaints seriously and will do their best to address them as quickly as possible to ensure that the local area remains a clean, safe and pleasant place to live in.

How do I make a complaint to Wiltshire Council?

If you have a complaint to make to Wiltshire Council, it can be submitted online through their website using the 'Report it' feature. Alternatively, you can call their customer service helpline on 0300 456 0100 and explain your complaint to a member of staff. If you prefer to write a formal complaint, you can send a letter addressed to the council's complaints team to their postal address: County Hall, Bythesea Road, Trowbridge, BA14 8JN. Make sure to include all relevant details and evidence to support your complaint.

How do I request a service from Wiltshire Council?

To request a service from Wiltshire Council, you can visit their official website and browse through the relevant categories such as housing, waste and recycling, roads and transport, and more. Once you have found the specific service you require, you can apply for it via the online form or get in touch with the council's customer service team. Alternatively, you can call the council's Contact Centre on 0300 456 0100 for assistance with your request. Remember to provide accurate and complete details about your request to ensure a prompt and efficient service.

What services does Wiltshire Council provide?

Wiltshire Council provides a range of services to local residents, including waste collection, recycling, and street cleaning. The council also oversees public roadworks, maintains local parks and green spaces, and provides social care services for vulnerable individuals. If you have any queries or concerns regarding any of these services, you can contact Wiltshire Council directly through their website or by phone. Their friendly and knowledgeable customer service team will be happy to assist you with any questions you may have.

How do I apply for a job at Wiltshire Council?

To apply for a job at Wiltshire Council, you can check their website's job vacancies page to search for available positions and submit an online application. If you have any additional questions or queries, you can contact the council's HR department by phone or email, or by visiting their office in person. Make sure you have read and understood the job description and person specification before submitting your application, and ensure that you attach a well-written cover letter and CV that highlight your relevant skills and experience. Best of luck with your application!

How do I apply for council tax reduction in Wiltshire?

To apply for council tax reduction in Wiltshire, you can contact Wiltshire Council through their customer service hotline or visit their website to fill out an online application form. Before applying, make sure you have all the necessary documents such as proof of income, bank statements, and council tax bills. The council tax reduction scheme is designed to support low-income households who are struggling to pay their council tax, and the amount of reduction you receive will depend on your income, household size, and other factors. Don't hesitate to reach out to the council for assistance with your application.

How do I pay my council tax in Wiltshire?

To pay your council tax in Wiltshire, you can use several methods, such as online payment, direct debit, or over the phone. You can pay online by visiting the Wiltshire Council website and using their online payment system. Alternatively, you can set up a direct debit and pay your council tax automatically each month. If you prefer to make a payment over the phone, you can call the Wiltshire Council customer service team and make a payment using your debit or credit card. Contacting Wiltshire Council is easy, and their friendly team will be happy to help you with any queries you may have.

How do I find information about Wiltshire Council's budget?

To find information about Wiltshire Council's budget, you can visit their website and navigate to the 'Finance and Budgets' section. The website provides a detailed breakdown of the council's income and expenditure, as well as information on their budget-setting process and financial performance. Additionally, you can contact the council's customer services team via email or phone to request further information or clarification on any budget-related queries. The council also publishes annual financial statements that are available to the public for review.

How do I get involved with Wiltshire Council's community engagement programs?

Getting involved with Wiltshire Council's community engagement programs is easy. Firstly, you can visit the official website of the Council and check their ‘Community Engagement’ section to know about various programs. Secondly, you can contact their customer service team by phone or email and ask for details regarding community engagement programs. Additionally, the Council also holds regular meetings and events for community engagement, which you can attend and participate. With Wiltshire Council's community engagement programs, you can contribute to the betterment of society and build a stronger community.

How do I find out about Wiltshire Council's planning policies?

You can find out about Wiltshire Council's planning policies by visiting their official website or contacting them directly. The website provides information on current and upcoming planning policies, as well as a list of planning applications in the area. You can also subscribe to their planning newsletter or attend public meetings to stay informed. For more specific questions or concerns, you can contact the planning department directly by phone or email listed on the website.

How do I report a lost or found pet to Wiltshire Council?

To report a lost or found pet to Wiltshire Council, you can contact the Council's Animal Welfare team by phone at 0300 456 0102 or through their online form available on their website. You will need to provide a description of the pet, including any identifying features or tags, as well as your contact details. They will search their database and notify relevant authorities such as local vets, animal shelters and social media lost pet groups. If you have found a stray pet, they recommend taking them to a local vet or animal shelter to be checked for a microchip.

How do I apply for a parking permit in Wiltshire?

To apply for a parking permit in Wiltshire, you can contact the Wiltshire Council via phone or email. You will need to provide information such as your vehicle registration number and proof of address. Once your application is approved, the council will issue your parking permit. It's important to note that parking permits are only available for certain areas and have specific terms and conditions, so be sure to check with the council for more information. Applying for a parking permit through the council is a simple and straightforward process.

How do I request a bulky waste collection in Wiltshire?

To request a bulky waste collection in Wiltshire, you can contact the Wiltshire Council directly. You can either call the council's customer service line or fill out an online request form on their website. You will be asked to provide details about the items you want collected and your address. The council will then schedule a date for the collection and provide further instructions on how to prepare your bulky waste for pickup.

How do I find out about Wiltshire Council's recycling policies?

To find out about Wiltshire Council's recycling policies, you can visit their website and navigate to the waste and recycling section. There, you will find information on everything from the types of materials accepted for recycling to the collection schedule in your area. You can also contact the council directly through their customer service line or email to ask any specific questions you may have or to report any issues with the recycling service. Overall, it's important to stay informed and engaged with the council's policies to ensure you're doing your part in keeping Wiltshire clean and sustainable.

How do I apply for a blue badge in Wiltshire?

To apply for a blue badge in Wiltshire, you can contact the Wiltshire Council by phone or email, or even apply online through their website. The blue badge scheme provides parking benefits for people with disabilities, allowing them easier access to services and facilities. To be eligible for a blue badge, you must have a permanent disability or condition that makes it difficult to walk, or have a disability that affects your ability to drive, among other requirements. The Wiltshire Council will review your application and assess your eligibility before issuing a blue badge.

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